How To Fix CM_SCC_COMN022 - Error when searching for address; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 022

• Message text: Error when searching for address; contact your system administrator

What causes this issue?

You tried to search for an address using the following search criteria:
First name: &V1&
Last name: &V2&
Address number: &V3&
Person number: &V4&

System Response

The search failed.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN022 - Error when searching for address; contact your system administrator ?

  The SAP error message CM_SCC_COMN022 typically indicates an issue related to address search functionality within the SAP system. This error can occur in various contexts, such as when trying to search for a business partner, customer, or vendor address in the system.
  Possible Causes:
  
  Configuration Issues: The address search functionality may not be properly configured in the system.
  Data Issues: There may be missing or incorrect data in the address records that are being searched.
  Authorization Issues: The user may not have the necessary permissions to access the address data.
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in executing the search.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the address search functionality is correctly configured in the system. This may involve checking settings in transaction codes like BP (Business Partner) or SPRO (SAP Reference IMG).
  
  
  
  Validate Data:
  
  Review the address data in the relevant tables (e.g., ADR6, ADR12, etc.) to ensure that all required fields are populated and that there are no inconsistencies.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to access the address data. This can be done using transaction SU53 to analyze authorization failures.
  
  
  
  Monitor System Performance:
  
  Use transaction ST22 to check for any dumps or errors that may indicate performance issues. Additionally, check transaction SM37 for any long-running jobs that may be affecting system performance.
  
  
  
  Consult Logs:
  
  Review system logs (transaction SLG1) for any related error messages that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, it may be necessary to contact your SAP system administrator or SAP support for further assistance. They can provide more detailed analysis and troubleshooting based on system logs and configurations.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to address management and business partner configuration for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CM_SCC_COMN022 error and implement a suitable solution.