How To Fix CM_SCC_COMN021 - Could not save address

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 021

• Message text: Could not save address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN021 - Could not save address ?

  The SAP error message CM_SCC_COMN021, which states "Could not save address," typically occurs when there is an issue with saving address data in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Data Validation Issues: The address data being entered may not meet the required validation rules set in the system. This could include missing mandatory fields, incorrect formats, or invalid characters.
  
  
  Authorization Issues: The user may not have the necessary permissions to save address data in the system.
  
  
  Technical Issues: There could be underlying technical problems, such as database connectivity issues, system configuration errors, or problems with the application server.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard address saving process.
  
  
  Data Consistency Issues: There may be inconsistencies in the data being saved, such as duplicate entries or conflicts with existing records.
  
  
  Solutions:
  
  
  Check Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Look for any validation messages that may indicate what is wrong.
  
  
  Review User Authorizations: Verify that the user has the necessary permissions to create or modify address records. This can be checked in the user roles and authorizations.
  
  
  Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if it is specific to the current environment.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to involve technical support or SAP Basis team to investigate any underlying technical issues.
  
  
  Review Custom Code: If there are custom enhancements or modifications, review the code to ensure it is not causing the issue. Debugging may be required to identify the root cause.
  
  
  Data Consistency Check: Perform a consistency check on the data being saved to ensure there are no duplicates or conflicts.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to address management and data entry processes for any specific guidelines or requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, consider reaching out to SAP support for further assistance.