How To Fix CM_SCC_COMN012 - Cannot find inquiry instance with key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 012

• Message text: Cannot find inquiry instance with key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN012 - Cannot find inquiry instance with key &1 ?

  The SAP error message CM_SCC_COMN012 indicates that the system cannot find an inquiry instance with the specified key. This error typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management, where inquiries or service requests are being processed.
  
  Cause:
  
  Invalid Key: The key provided in the error message may be incorrect or does not correspond to any existing inquiry instance in the system.
  Data Deletion: The inquiry instance may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the inquiry instance.
  System Configuration: There may be issues with the configuration of the CRM or Service Management module that prevent the system from locating the inquiry instance.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems, that prevent the system from accessing the required data.
  
  
  Solution:
  
  Verify the Key: Check the key provided in the error