How To Fix CM_SCC_COMN013 - Default e-mail for template group &1 does not exist in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 013

• Message text: Default e-mail for template group &1 does not exist in language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN013 - Default e-mail for template group &1 does not exist in language &2 ?

  The SAP error message CM_SCC_COMN013 indicates that there is a problem with the configuration of email templates in the SAP system. Specifically, it means that the default email template for a specified template group does not exist for the specified language.
  Cause:
  
  Missing Email Template: The email template for the specified template group and language has not been created or is missing.
  Incorrect Configuration: The template group may not be properly configured, or the language settings may not match the available templates.
  Transport Issues: If the templates were recently transported from another system, they may not have been included or may not have been activated properly.
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the transaction code SCC1 (if you are using the SAP Cloud Connector) or SCC4 to check the configuration of the template group.
  Verify if the email template exists for the specified language. If it does not exist, you will need to create it.
  
  
  
  Create or Maintain Email Template:
  
  Use transaction SOST to check the status of sent emails and see if there are any issues.
  Use transaction SCOT to configure the SMTP settings if necessary.
  If the template is missing, you can create a new email template using transaction SCC1 or the relevant configuration transaction for your version of SAP.
  
  
  
  Check Language Settings:
  
  Ensure that the language specified in the error message is supported and that the email template is available in that language.
  You can check the available languages in the system settings.
  
  
  
  Transport Issues:
  
  If the templates were supposed to be transported from another system, check the transport logs to ensure that the transport was successful and that the templates were included.
  If necessary, re-transport the email templates.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing email templates and configurations.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SOST: To monitor sent emails.
  SCOT: To configure the SMTP settings for email sending.
  SCC1: To manage the email templates.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  
  Language Settings: Ensure that the language settings in your user profile and the system are correctly configured.
  
  
  By following these steps, you should be able to resolve the error message CM_SCC_COMN013 and ensure that the email templates are correctly set up in your SAP system.