How To Fix CM_SCC_COMN014 - Cannot find a phrase code for e-mail ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 014

• Message text: Cannot find a phrase code for e-mail ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN014 - Cannot find a phrase code for e-mail ID &1 ?

  The SAP error message CM_SCC_COMN014 indicates that the system is unable to find a phrase code associated with a specific email ID. This error typically arises in the context of communication management within SAP, particularly when trying to send emails or notifications.
  Cause:
  
  Missing Phrase Code: The primary cause of this error is that the phrase code associated with the email ID is not defined in the system. Phrase codes are used to manage text templates for emails and other communications.
  Incorrect Configuration: There may be a misconfiguration in the communication settings or the email template setup.
  Data Inconsistency: The email ID being referenced may not be correctly linked to a valid phrase code in the system.
  
  Solution:
  
  
  Check Phrase Code Configuration:
  
  Go to the transaction code SE61 (Maintain Texts) in SAP.
  Check if the phrase code associated with the email ID exists. If it does not, you will need to create it or correct the existing one.
  
  
  
  Define Phrase Code:
  
  If the phrase code is missing, you can create a new one by selecting the appropriate text type and entering the necessary details.
  Ensure that the phrase code is correctly linked to the email ID you are trying to use.
  
  
  
  Review Email ID:
  
  Verify that the email ID being used is correct and corresponds to the intended recipient.
  Check if the email ID is properly configured in the relevant master data (e.g., user profiles, vendor master, etc.).
  
  
  
  Check Communication Settings:
  
  Review the communication settings in the relevant configuration areas (e.g., transaction codes like SPRO for customizing).
  Ensure that all necessary settings for email communication are correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: SE61 (Maintain Texts), SPRO (Customizing), and others related to communication management.
  Documentation: Refer to SAP Help documentation for more details on phrase codes and email configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error CM_SCC_COMN014 and ensure that your email communications in SAP function correctly.