How To Fix CM_SCC_COMN010 - Cannot find e-mail group for communication definition &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 010

• Message text: Cannot find e-mail group for communication definition &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN010 - Cannot find e-mail group for communication definition &1 ?

  The SAP error message CM_SCC_COMN010 indicates that the system is unable to find an email group associated with a specific communication definition. This error typically arises in the context of SAP's communication management, particularly when trying to send notifications or alerts via email.
  Cause:
  
  Missing Email Group: The specified email group does not exist in the system.
  Incorrect Configuration: The communication definition may be incorrectly configured, pointing to a non-existent or incorrectly named email group.
  Authorization Issues: The user may not have the necessary authorizations to access the email group or communication definition.
  Transport Issues: If the configuration was recently transported from another system, the email group may not have been included in the transport.
  
  Solution:
  
  
  Check Email Group Configuration:
  
  Go to the transaction code SCOT (SAPconnect) and check the configuration of email groups.
  Ensure that the email group specified in the communication definition exists and is correctly configured.
  
  
  
  Verify Communication Definition:
  
  Use transaction SCC1 to check the communication definitions and ensure that the email group is correctly referenced.
  If necessary, create or modify the communication definition to point to the correct email group.
  
  
  
  Create Missing Email Group:
  
  If the email group does not exist, create it using transaction SO23 (for defining email groups).
  Add the necessary email addresses to the group.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the email group and communication definitions.
  
  
  
  Transport Configuration:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  
  
  
  Testing:
  
  After making the necessary changes, test the communication definition to ensure that emails can be sent successfully.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect administration.
  SO23: Maintain email groups.
  SCC1: Transport copies of communication definitions.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring SAPconnect and managing email groups.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis or technical support team for further assistance.