How To Fix CM_REPORT_TEMPLATE463 - Error when loading the preview data from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 463

• Message text: Error when loading the preview data from the database

What causes this issue?

The structure table from the database is empty.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the template to create a new structure file.
Start the preview again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_TEMPLATE463 - Error when loading the preview data from the database ?

  The SAP error message CM_REPORT_TEMPLATE463 typically indicates an issue when the system is trying to load preview data for a report template from the database. This error can arise due to various reasons, including data inconsistencies, issues with the report template itself, or problems with the database connection.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data that the report is trying to access.
  Report Template Issues: The report template may be incorrectly configured or corrupted.
  Database Connection Problems: There could be issues with the database connection, such as network problems or database server downtime.
  Authorization Issues: The user may not have the necessary permissions to access the data required for the report.
  Performance Issues: If the database is under heavy load, it may not respond in a timely manner, leading to timeouts.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data in the database. Look for any inconsistencies or corruption that may be affecting the report.
  Review Report Template: Check the configuration of the report template. Ensure that it is set up correctly and that all required fields and parameters are defined.
  Test Database Connection: Ensure that the database connection is active and functioning properly. You can test the connection using transaction codes like DBACOCKPIT or by running a simple query.
  Check User Authorizations: Verify that the user has the necessary authorizations to access the data required for the report. You can use transaction SU53 to check for authorization issues.
  Monitor Database Performance: Check the performance of the database. If it is under heavy load, consider optimizing queries or increasing resources.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (for executing reports), SE80 (for object navigator), and ST22 (for dump analysis) to help diagnose the issue.
  Logs and Traces: Check system logs (SM21) and short dumps (ST22) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CM_REPORT_TEMPLATE463 error in SAP.