How To Fix CM_REPORT_TEMPLATE462 - Error occurred while determining the styles for the WWI Wizard

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 462

• Message text: Error occurred while determining the styles for the WWI Wizard

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the Microsoft Word installation and that the styles are displayed
correctly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_TEMPLATE462 - Error occurred while determining the styles for the WWI Wizard ?

  The SAP error message CM_REPORT_TEMPLATE462 indicates that there was an issue while determining the styles for the WWI (Word-based Workflow Integration) Wizard. This error typically arises in the context of generating documents or reports using the WWI tool, which integrates SAP with Microsoft Word for document creation.
  Causes:
  
  Missing or Incorrect Styles: The styles required for the WWI report may be missing or incorrectly defined in the template.
  Configuration Issues: There may be configuration issues in the WWI settings or in the report template itself.
  Authorization Issues: The user may not have the necessary authorizations to access the styles or templates.
  Corrupted Template: The report template might be corrupted or not properly set up.
  Version Compatibility: There could be compatibility issues between the version of SAP and the version of Microsoft Word being used.
  
  Solutions:
  
  
  Check Template Styles:
  
  Ensure that the styles defined in the WWI template are correctly set up and available. You can do this by opening the template in Microsoft Word and verifying the styles.
  
  
  
  Review WWI Configuration:
  
  Go to the WWI configuration settings in SAP and ensure that all necessary parameters are correctly configured. This includes checking the paths to the templates and styles.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the WWI templates and styles. You may need to consult with your SAP security team to ensure proper roles are assigned.
  
  
  
  Recreate or Repair Template:
  
  If the template is suspected to be corrupted, try recreating it or repairing it. You can create a new template based on the existing one and see if the issue persists.
  
  
  
  Check Compatibility:
  
  Ensure that the version of Microsoft Word you are using is compatible with the version of SAP WWI. If there are known compatibility issues, consider updating or downgrading the software as necessary.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Log Analysis:
  
  Analyze the application logs for more detailed error messages that could provide additional context about the issue.
  
  
  
  Related Information:
  
  WWI Documentation: Review the official SAP documentation for WWI to understand the configuration and setup requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CM_REPORT_TEMPLATE462 error in SAP WWI.