How To Fix CM_MRP_MAIL003 - Enqueue error in function module SO_DOCUMENT_SEND_API1

CM_MRP_MAIL003 - Overview

• Message type: E = Error

• Message class: CM_MRP_MAIL - Messages from Mailer Class

• Message number: 003

• Message text: Enqueue error in function module SO_DOCUMENT_SEND_API1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_MRP_MAIL003 - Enqueue error in function module SO_DOCUMENT_SEND_API1 ?

  The SAP error message CM_MRP_MAIL003 indicates an enqueue error in the function module SO_DOCUMENT_SEND_API1. This error typically occurs when there is an issue with the locking mechanism in SAP, which prevents the system from sending emails or documents due to resource contention or other related issues.
  
  Cause:
  
  Lock Conflicts: The most common cause of this error is that the system is trying to access a resource that is currently locked by another process. This can happen if multiple users or processes are trying to send emails or access the same document simultaneously.
  System Performance Issues: If the SAP system is under heavy load, it may lead to delays in processing requests, resulting in enqueue errors.
  
  Configuration Issues: Incorrect configuration of the email sending settings or the underlying communication infrastructure can also lead to this error.
  Database Locks: Sometimes, database locks can prevent the function from executing properly.
  
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check