How To Fix CM_MRP_MAIL001 - E-mail not sent because of problems in the send request (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_MRP_MAIL - Messages from Mailer Class

• Message number: 001

• Message text: E-mail not sent because of problems in the send request (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_MRP_MAIL001 - E-mail not sent because of problems in the send request (&1) ?

  The SAP error message CM_MRP_MAIL001 indicates that there was an issue with sending an email due to problems in the send request. This error typically arises in the context of the Material Requirements Planning (MRP) module when the system attempts to send notifications or reports via email.
  Causes:
  
  Configuration Issues: The email settings in the SAP system may not be configured correctly. This includes SMTP server settings, email addresses, or other related parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  Authorization Problems: The user or the system may lack the necessary authorizations to send emails.
  Invalid Email Addresses: The email addresses specified in the send request may be invalid or incorrectly formatted.
  System Errors: There could be temporary issues with the SAP system or the email server that are causing the failure.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT (SAPconnect Administration) and verify the configuration settings for the SMTP node.
  Ensure that the SMTP server address, port, and other parameters are correctly set.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. Look for any failed emails and their error messages.
  You can also use the Send Test Email functionality in SCOT to verify if the email configuration is working.
  
  
  
  Review Authorization:
  
  Ensure that the user or the system has the necessary authorizations to send emails. Check the roles and profiles assigned to the user.
  
  
  
  Check Email Addresses:
  
  Review the email addresses being used in the send request. Make sure they are valid and correctly formatted.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the SMTP server. Ensure that there are no firewall rules or network issues blocking the connection.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team for further investigation. They may need to check the SMTP server logs or perform additional troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SM21: System Log
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring SAPconnect and troubleshooting email issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_MRP_MAIL001 error in your SAP system.