How To Fix CM_MRP_MAIL002 - E-mail not sent because of problems during creation of the e-mail (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_MRP_MAIL - Messages from Mailer Class

• Message number: 002

• Message text: E-mail not sent because of problems during creation of the e-mail (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_MRP_MAIL002 - E-mail not sent because of problems during creation of the e-mail (&1) ?

  The SAP error message CM_MRP_MAIL002 indicates that there was an issue during the creation of an email, which prevented it from being sent. This error can occur in various scenarios, particularly when using the SAP system to send notifications or reports via email.
  Causes:
  
  Configuration Issues: The SAP system may not be properly configured for email sending. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Missing Email Address: The recipient's email address may be missing or incorrectly formatted.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Email Server Issues: The email server itself may be down or misconfigured.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  Content Issues: There may be issues with the content of the email, such as unsupported characters or formatting problems.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction SCOT and verify the settings for SAPconnect. Ensure that the SMTP node is correctly configured and active.
  Check the settings for the email domain and ensure that the email server is reachable.
  
  
  
  Verify Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted. Check for typos or missing components.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to test connectivity to the email server from the SAP system.
  
  
  
  Check Email Server Logs:
  
  If you have access to the email server logs, check for any errors or issues that might indicate why the email was not sent.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and permissions.
  
  
  
  Check Email Content:
  
  Review the content of the email being sent for any unsupported characters or formatting issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), SOST (Send Requests), and SO10 (Text Management) can be useful for troubleshooting email issues.
  SAP Documentation: Refer to the official SAP documentation for more details on configuring and troubleshooting SAPconnect and email sending.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights and shared experiences from other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_MRP_MAIL002 error in your SAP system.