How To Fix CM_ICI_CCS003 - First character of phone number id not a plus (+)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_ICI_CCS - CCS

• Message number: 003

• Message text: First character of phone number id not a plus (+)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_ICI_CCS003 - First character of phone number id not a plus (+) ?

  The SAP error message CM_ICI_CCS003 indicates that the first character of a phone number must be a plus sign (+). This error typically occurs when entering or processing phone numbers in SAP systems, particularly in modules that handle customer contact information or communication settings.
  Cause:
  The error arises when the phone number format does not comply with the expected international format. According to international standards, phone numbers should start with a plus sign (+) followed by the country code and the rest of the number. If the phone number is entered without the plus sign, or if it starts with any other character, this error will be triggered.
  Solution:
  To resolve this error, you should ensure that all phone numbers entered into the system start with a plus sign (+). Here are the steps to correct the issue:
  
  
  Check the Phone Number Format: Review the phone number you are trying to enter. Ensure it follows the international format:
  
  Start with a plus sign (+)
  Followed by the country code (e.g., +1 for the USA, +44 for the UK)
  Followed by the local number.
  
  
  
  Edit the Phone Number: If the phone number does not start with a plus sign, edit it to include the plus sign at the beginning.
  
  
  Validation: After making the changes, validate the phone number entry to ensure it meets the required format.
  
  
  System Configuration: If you frequently encounter this issue, consider reviewing the system configuration or user training to ensure that all users are aware of the required phone number format.
  
  
  Related Information:
  
  International Phone Number Format: Familiarize yourself with the international phone number format, which typically includes the plus sign, country code, and local number.
  SAP Documentation: Refer to SAP's official documentation or help resources for more information on handling phone numbers and related error messages.
  User Training: Conduct training sessions for users who enter contact information to minimize formatting errors in the future.
  
  By ensuring that all phone numbers are entered correctly, you can avoid this error and ensure smooth processing within the SAP system.