How To Fix CM_ICI_CCS004 - Invalid internet address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_ICI_CCS - CCS

  • Message number: 004

  • Message text: Invalid internet address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_ICI_CCS004 - Invalid internet address ?

    The SAP error message CM_ICI_CCS004: Invalid internet address typically occurs when there is an issue with the email address format or the configuration of the internet communication settings in the SAP system. Here’s a breakdown of the potential causes, solutions, and related information:

    Causes:

    1. Invalid Email Format: The email address provided may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
    2. Configuration Issues: The settings in the SAP system for sending emails may not be correctly configured.
    3. Missing SMTP Configuration: The Simple Mail Transfer Protocol (SMTP) settings may not be set up properly in the SAP system.
    4. User Profile Issues: The user profile may not have a valid email address assigned.
    5. Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.

    Solutions:

    1. Check Email Format: Verify that the email address is correctly formatted. It should follow the standard format (e.g., user@example.com).
    2. Review SMTP Configuration:
      • Go to transaction SCOT (SAPconnect Administration).
      • Check the settings under the SMTP node to ensure that the configuration is correct.
      • Ensure that the SMTP server is reachable and properly configured.
    3. User Profile Verification:
      • Check the user profile in transaction SU01 to ensure that a valid email address is assigned to the user.
    4. Test Email Sending:
      • Use transaction SOST to check the status of sent emails and see if there are any errors logged.
      • You can also use the Test function in transaction SCOT to send a test email to verify that the configuration is working.
    5. Check Network Connectivity: Ensure that the SAP system can connect to the email server. You may need to involve your network administrator to check firewall settings or other network configurations.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation for SAPconnect and email configuration for more detailed guidance on setting up and troubleshooting email sending.
    • Logs: Check the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the CM_ICI_CCS004 error in your SAP system. If the issue persists, consider reaching out to SAP support for further assistance.

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