How To Fix CM_EHSDS_INTEGRATION023 - &1 SDS generation failed: Unsupported media type.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 023

• Message text: &1 SDS generation failed: Unsupported media type.

What causes this issue?

INCLUDE EHSDS_FINAL_SDS_GEN_INTRO OBJECT DOKU ID TX
This service is called with a media type or MIME type that is not
supported.
For the base safety data sheet file<(>,<)> the service accepts only the
following media types:
application/rtf
application/zip
application/gzip

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

For the logo file<(>,<)> the service accepts only the following MIME
types:
Image/png
Image/jpeg

System Response

The service does not generate a final safety data sheet for &V1&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION023 - &1 SDS generation failed: Unsupported media type. ?

  The SAP error message CM_EHSDS_INTEGRATION023 indicates that the generation of a Safety Data Sheet (SDS) has failed due to an unsupported media type. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with the integration of SDS generation processes.
  Cause:
  
  
  Unsupported Media Type: The error suggests that the media type specified for the SDS generation is not supported by the system. This could be due to:
  
  Incorrect configuration of the media type in the system.
  The media type not being defined in the system's settings.
  The document type or format being used for the SDS is not compatible with the expected formats.
  
  
  
  Configuration Issues: There may be issues in the configuration settings related to the EHS module, particularly in the areas that define how SDS documents are generated and what media types are allowed.
  
  
  Missing or Incorrect Data: If the data required for generating the SDS is incomplete or incorrect, it may lead to this error.
  
  
  Solution:
  
  
  Check Media Type Configuration:
  
  Go to the configuration settings in SAP for the EHS module and verify the media types that are defined.
  Ensure that the media type you are trying to use for SDS generation is correctly configured and supported.
  
  
  
  Review Document Type Settings:
  
  Check the document type settings for the SDS in the EHS module. Ensure that the document type you are using is compatible with the media type.
  
  
  
  Validate Input Data:
  
  Ensure that all required data for the SDS generation is complete and accurate. This includes checking the material data, regulatory data, and any other relevant information.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Testing:
  
  After making any changes, perform a test to see if the SDS generation works correctly with the updated settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your configuration and the steps you have taken.
  
  
  
  Related Information:
  
  SAP EHS Module: The Environment, Health, and Safety module in SAP is designed to help organizations manage compliance with environmental regulations and ensure workplace safety.
  SDS Generation: Safety Data Sheets are critical documents that provide information about the properties of a chemical substance or mixture, including handling, storage, and emergency measures in case of an accident.
  Media Types: In the context of document generation, media types refer to the formats in which documents can be created and stored (e.g., PDF, HTML, etc.).
  
  By following these steps, you should be able to identify and resolve the issue related to the CM_EHSDS_INTEGRATION023 error message.