How To Fix CM_EHSDS_INTEGRATION021 - &1 SDS generation failed: Unauthorized call to the service.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 021

• Message text: &1 SDS generation failed: Unauthorized call to the service.

What causes this issue?

INCLUDE EHSDS_FINAL_SDS_GEN_INTRO OBJECT DOKU ID TX
OAuth 2.0 is a standard authentication method where the service provides
a possibility to generate a temporary token (based on a client ID and
secret) that can be used for subsequent calls to the service. The tokens
have an expiration time. Calls without a token or with an expired token
are rejected.

System Response

The service does not generate a final safety data sheet for &V1&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION021 - &1 SDS generation failed: Unauthorized call to the service. ?

  The SAP error message CM_EHSDS_INTEGRATION021 indicates that there was an issue with generating a Safety Data Sheet (SDS) due to an unauthorized call to the service. This error typically arises in the context of SAP Environment, Health, and Safety (EHS) module, particularly when integrating with other systems or services for SDS generation.
  Causes:
  
  Authorization Issues: The user or service account attempting to generate the SDS may not have the necessary authorizations or roles assigned to access the required services.
  Service Configuration: The service responsible for generating the SDS may not be properly configured or may not be active.
  Network Issues: There could be network-related issues preventing the service from being accessed.
  Incorrect Parameters: The parameters being passed to the service may be incorrect or incomplete, leading to unauthorized access errors.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user or service account has the necessary roles and authorizations to access the SDS generation service. This can be done by