How To Fix CM_EHSDS_INTEGRATION019 - &1 SDS generation failed: Unexpected server error occured.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 019

• Message text: &1 SDS generation failed: Unexpected server error occured.

What causes this issue?

INCLUDE EHSDS_FINAL_SDS_GEN_INTRO OBJECT DOKU ID TX
This service returned the status code &V2&.

And additionally, this reason is returned: &V3&

System Response

The service does not generate a final safety data sheet for &V1&.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Check the error log of the final safety data sheet generation service.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION019 - &1 SDS generation failed: Unexpected server error occured. ?

  The SAP error message CM_EHSDS_INTEGRATION019 indicates that there was an unexpected server error during the generation of a Safety Data Sheet (SDS). This error can arise from various underlying issues, and addressing it typically involves several steps. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP EHS (Environment, Health, and Safety) module can lead to errors during SDS generation.
  Data Inconsistencies: Missing or incorrect data in the material master, substance data, or other related tables can cause the SDS generation process to fail.
  Authorization Issues: The user attempting to generate the SDS may not have the necessary authorizations to access certain data or execute the process.
  Technical Errors: Issues with the underlying database, application server, or network connectivity can lead to unexpected server errors.
  Custom Code or Enhancements: If there are custom developments or enhancements in the SDS generation process, they may introduce errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP EHS module to ensure they are set up correctly. This includes checking the settings for SDS generation and ensuring that all required fields are properly configured.
  Validate Data: Ensure that all necessary data for the materials and substances involved in the SDS generation is complete and accurate. Check for missing or incorrect entries in the material master and substance data.
  Review Authorizations: Verify that the user has the appropriate authorizations to generate SDS. This may involve checking roles and permissions in the SAP system.
  Analyze Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the failure.
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if the error persists. This can help isolate whether the issue is environment-specific.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CG02 (Change Chemical Product), CG03 (Display Chemical Product), and SDF1 (SDS Generation) for managing SDS-related data.
  Documentation: Review SAP documentation related to EHS and SDS generation for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.