How To Fix CM_EHSDS_INTEGRATION025 - Logo image defined for sales organization &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 025

• Message text: Logo image defined for sales organization &1 does not exist.

What causes this issue?

You defined a rule in Output Management to determine the master form
template and the logo that is used in this template. In the safety data
sheet shipment, these rules were taken into account and a rule for sales
organization &V1& was found. In this rule<(>,<)> the reference to a logo
image is defined, but the referenced logo does not exist.

System Response

In the safety data sheet shipment, the default SAP logo image is used in
the final safety data sheet.

How to fix this error?

Administrators can define this rule either via the SAP Fiori app Manage
Logos and in an on-premise system in the Customizing activity
<DS:SIMG.SOMU_FORM_DERIVATION>Define Rules for Determination of Master
Form Template</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION025 - Logo image defined for sales organization &1 does not exist. ?

  The SAP error message CM_EHSDS_INTEGRATION025 indicates that a logo image defined for a specific sales organization does not exist in the system. This error typically arises in the context of SAP EHS (Environment, Health, and Safety) and is related to the integration of documents or reports that require a logo for branding purposes.
  Cause:
  
  Missing Logo File: The logo image file that is supposed to be associated with the specified sales organization is either not uploaded or has been deleted from the system.
  Incorrect Configuration: The configuration settings for the sales organization may point to a logo that is not correctly defined or does not exist in the specified path.
  Authorization Issues: There may be authorization issues preventing the system from accessing the logo file, even if it exists.
  
  Solution:
  
  
  Upload the Logo:
  
  Navigate to the relevant transaction in SAP where logos are managed (e.g., transaction code SAPscript or Smart Forms).
  Check if the logo for the specified sales organization is uploaded. If not, upload the correct logo image file.
  
  
  
  Check Configuration:
  
  Go to the configuration settings for the sales organization and verify that the logo path is correctly defined.
  Ensure that the logo is linked to the correct sales organization in the configuration.
  
  
  
  Verify File Path:
  
  Ensure that the file path where the logo is stored is accessible and correct. Sometimes, the path may change due to system migrations or updates.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the logo file. This may involve checking user roles and permissions.
  
  
  
  Test the Integration:
  
  After making the necessary changes, test the integration again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP EHS documentation for guidelines on managing logos and branding in reports and documents.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the missing logo and ensuring proper configuration, you should be able to resolve the error message CM_EHSDS_INTEGRATION025.