How To Fix CM_EHSDS_INTEGRATION024 - A logo image is defined for sales organization &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_INTEGRATION - SDS Integration related Messages

• Message number: 024

• Message text: A logo image is defined for sales organization &1.

What causes this issue?

The system determined the logo to be used on the safety data sheet for
sales organization &V1&.
You can define rules in Output Management that determine the master form
template and the logo used in this template. In the safety data sheet
shipment<(>,<)> these rules were taken into account and a rule for sales
organization &V1& was found. In this rule<(>,<)> the reference to a logo
image is defined.

System Response

In the safety data sheet shipment, this logo image is used in the final
safety data sheet.

How to fix this error?

Administrators can define this rule either via the SAP Fiori app Manage
Logos and in an on-premise system in the Customizing activity
<DS:SIMG.SOMU_FORM_DERIVATION>Define Rules for Determination of Master
Form Template</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_INTEGRATION024 - A logo image is defined for sales organization &1. ?

  The SAP error message CM_EHSDS_INTEGRATION024 typically indicates that there is an issue related to the logo image defined for a specific sales organization in the SAP system. This error is often encountered in the context of SAP EHS (Environment, Health, and Safety) and its integration with other modules, such as Sales and Distribution (SD).
  Cause:
  The error message suggests that there is a problem with the logo image associated with the specified sales organization. Possible causes include:
  
  Missing Logo: The logo image file may not be uploaded or is missing from the system.
  Incorrect Path: The path to the logo image may be incorrect or not properly configured.
  File Format Issues: The logo image may be in an unsupported format or may not meet the required specifications (e.g., size, resolution).
  Authorization Issues: The user may not have the necessary permissions to access the logo image or the related configuration.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Logo Configuration:
  
  Navigate to the configuration settings for the sales organization in SAP.
  Verify that a logo image is indeed defined for the specified sales organization.
  
  
  
  Upload the Logo:
  
  If the logo is missing, upload the appropriate logo image file. Ensure that it is in a supported format (e.g., PNG, JPG) and meets any size or resolution requirements.
  
  
  
  Verify Path and Access:
  
  Check the path where the logo is stored to ensure it is correct.
  Ensure that the logo is accessible and that there are no restrictions preventing access.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view and manage the logo image.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration to ensure that the logo displays correctly in the relevant documents or reports.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Refer to the SAP EHS documentation for detailed information on managing logos and branding within the system.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CM_EHSDS_INTEGRATION024.