How To Fix CM_EHSDS_BO_OR036 - The address of sales organization "1" is missing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHSDS_BO_OR - Output Request Messages

  • Message number: 036

  • Message text: The address of sales organization "1" is missing.

  • Show details Hide details
  • What causes this issue?

    The address information of the sales organization provides sender
    details that are required for the safety data sheet shipment. The
    address of sales organization '&V1&' is missing.

    System Response

    The safety data sheet is not shipped and the request status is set to
    failed.

    How to fix this error?

    INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

    Procedure for System Administrators

    Provide the address for sales organization '&V1&' in
    <DS:TRAN.OVX5>sales organizations</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHSDS_BO_OR036 - The address of sales organization "1" is missing. ?

    The SAP error message CM_EHSDS_BO_OR036 indicates that the address for the specified sales organization (in this case, "1") is missing. This error typically arises in the context of SAP EHS (Environment, Health, and Safety) or when dealing with business objects related to sales organizations.

    Cause:

    1. Missing Address Data: The primary cause of this error is that the address information for the sales organization has not been maintained in the system.
    2. Configuration Issues: There may be issues in the configuration settings related to the sales organization or the business partner.
    3. Data Inconsistency: There could be inconsistencies in the master data, such as missing or incomplete entries for the sales organization.

    Solution:

    To resolve this error, you can follow these steps:

    1. Maintain Address Data:

      • Go to the transaction code OVX5 (or the relevant transaction for maintaining sales organization data).
      • Check if the sales organization "1" has an address maintained. If not, you will need to create or update the address information.
      • Ensure that all required fields (such as street, city, postal code, country, etc.) are filled out correctly.
    2. Check Business Partner Data:

      • If your organization uses Business Partner (BP) functionality, ensure that the business partner associated with the sales organization has the correct address data maintained.
      • Use transaction code BP to check and maintain the business partner details.
    3. Review Configuration Settings:

      • Check the configuration settings for the sales organization in the SAP IMG (Implementation Guide) under Sales and Distribution > Master Data > Business Partners > Maintain Business Partner.
      • Ensure that the sales organization is correctly configured and linked to the appropriate address data.
    4. Data Consistency Check:

      • Run any relevant data consistency checks or reports to identify and rectify any inconsistencies in the master data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for any specific requirements or additional steps that may be necessary for your version of SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5 (for sales organization address maintenance) and BP (for business partner maintenance).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the sales organization and business partner data.

    By following these steps, you should be able to resolve the error message CM_EHSDS_BO_OR036 and ensure that the address for the sales organization is properly maintained in the system.

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