How To Fix CM_EHPRC_BOV_SCC_CON121 - Supply contact e-mail is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 121

• Message text: Supply contact e-mail is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON121 - Supply contact e-mail is missing ?

  The SAP error message CM_EHPRC_BOV_SCC_CON121 indicates that a supply contact email is missing in the system. This error typically arises in the context of supply chain management or procurement processes where contact information is required for communication purposes.
  Cause:
  The error is triggered when a transaction or process requires a supply contact email address, but it has not been provided or is missing in the relevant master data or transaction data. This can occur in various scenarios, such as:
  
  Creating or updating a supplier or vendor record.
  Processing a purchase order or contract that requires supplier contact details.
  Incomplete or incorrect data entry in the supplier master data.
  
  Solution:
  To resolve this error, you need to ensure that the supply contact email is correctly entered in the relevant master data. Here are the steps to do so:
  
  
  Access Supplier Master Data:
  
  Go to the transaction code for maintaining supplier master data (e.g., XK02 for vendor data).
  Enter the vendor number and select the appropriate view (e.g., General Data, Company Code Data, Purchasing Data).
  
  
  
  Check Contact Information:
  
  Navigate to the section where contact information is stored (usually under the Purchasing Data or Contact Persons tab).
  Ensure that the email address for the supply contact is filled in.
  
  
  
  Update the Email Address:
  
  If the email address is missing, enter the correct email address for the supply contact.
  Save the changes.
  
  
  
  Re-attempt the Transaction:
  
  After updating the supplier master data, re-attempt the transaction that triggered the error to see if the issue is resolved.
  
  
  
  Related Information:
  
  Data Validation: Ensure that the email format is valid (e.g., it should contain "@" and a domain).
  User Roles and Authorizations: Make sure that the user has the necessary permissions to edit supplier master data.
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or additional guidance provided by SAP.
  Training and Best Practices: Ensure that users involved in data entry are trained on the importance of maintaining complete and accurate supplier information to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary contact information is available for your supply chain processes.