How To Fix CM_EHPRC_BOV_SCC_CON120 - Supply contact phone number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 120

• Message text: Supply contact phone number is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON120 - Supply contact phone number is missing ?

  The SAP error message CM_EHPRC_BOV_SCC_CON120 indicates that a supply contact phone number is missing in the system. This error typically arises in the context of supply chain management or procurement processes where contact information is essential for communication with suppliers or vendors.
  Cause:
  The primary cause of this error is that the system requires a valid phone number for the supply contact, but it has not been provided or is incomplete. This can happen due to:
  
  Incomplete Master Data: The vendor or supplier master data may not have been fully maintained, leading to missing contact details.
  Data Migration Issues: If data was migrated from another system, some fields may not have been populated correctly.
  User Input Error: During the creation or update of supply contact information, the phone number field may have been overlooked.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Vendor Master Data:
  
  Navigate to the vendor master data in SAP (transaction code XK03 for display or XK01 for creation).
  Ensure that the supply contact information, including the phone number, is correctly filled out.
  
  
  
  Update Missing Information:
  
  If the phone number is missing, update the vendor master data with the correct contact phone number.
  Make sure to save the changes.
  
  
  
  Validate Data Entry:
  
  Ensure that all required fields are filled out correctly when entering or updating vendor information.
  Implement validation checks to prevent similar issues in the future.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines for maintaining vendor master data to ensure compliance with data entry standards.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK01, XK02, and XK03 for vendor management.
  Data Maintenance: Regularly review and maintain vendor master data to ensure all necessary information is up to date.
  Error Handling: Implement error handling procedures to catch and address similar issues proactively in the future.
  
  By ensuring that all required contact information is complete and accurate, you can prevent this error from occurring in the future.