How To Fix CM_EHPRC_BOV_SCC_CON118 - Response date is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 118

• Message text: Response date is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON118 - Response date is missing ?

  The SAP error message CM_EHPRC_BOV_SCC_CON118 indicating that the "Response date is missing" typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP S/4HANA systems, particularly when dealing with service requests, customer interactions, or similar processes.
  Cause:
  The error usually arises when a required field, specifically the response date, is not populated in the system. This can happen due to:
  
  Incomplete Data Entry: The user may not have filled in the response date when creating or updating a service request or interaction.
  System Configuration: The system may be configured in such a way that the response date is mandatory, but the logic to populate it automatically is not functioning correctly.
  Data Migration Issues: If data was migrated from another system, the response date field may not have been populated correctly.
  User Permissions: The user may not have the necessary permissions to enter or modify the response date.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Entry: Ensure that the response date field is filled in when creating or updating the relevant document. If you are using a form, make sure that all required fields are completed.
  
  
  Review Configuration: If you have access to system configuration, check the settings for the relevant transaction or module to ensure that the response date is set as a required field and that there are no issues with the logic that populates it.
  
  
  Data Validation: If the error occurs during data migration, validate the data to ensure that all required fields, including the response date, are populated correctly.
  
  
  User Permissions: Verify that the user has the necessary permissions to enter or modify the response date. If not, consult with your system administrator to adjust the permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to the module you are working in (e.g., CRM, S/4HANA) to navigate and troubleshoot effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.