How To Fix CM_EHHSS_RAS_COMMON097 - You cannot assign a protocol; no agent is assigned to the risk

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_RAS_COMMON - Common Messages for Risk Assessment

• Message number: 097

• Message text: You cannot assign a protocol; no agent is assigned to the risk

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_RAS_COMMON097 - You cannot assign a protocol; no agent is assigned to the risk ?

  The SAP error message CM_EHHSS_RAS_COMMON097 indicates that you are trying to assign a protocol to a risk, but there is no agent assigned to that risk. This is a common issue in SAP systems, particularly in the context of Risk Assessment and Management.
  Cause:
  The primary cause of this error is that the risk you are trying to work with does not have an agent (responsible person or team) assigned to it. In SAP, protocols are often linked to specific agents who are responsible for managing or overseeing the risks. If no agent is assigned, the system prevents you from assigning a protocol to ensure accountability and proper management of the risk.
  Solution:
  To resolve this error, you need to assign an agent to the risk before you can assign a protocol. Here are the steps to do this:
  
  
  Navigate to the Risk Management Module: Go to the relevant area in your SAP system where you manage risks.
  
  
  Find the Risk: Locate the specific risk that you are trying to assign a protocol to.
  
  
  Assign an Agent:
  
  Open the details of the risk.
  Look for the section where you can assign an agent (this may be labeled as "Responsible Person," "Owner," or similar).
  Select an appropriate agent from the list of available users or teams.
  Save your changes.
  
  
  
  Assign the Protocol: Once the agent is assigned, you should be able to go back and assign the protocol to the risk without encountering the error.
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that the user attempting to assign the agent has the necessary permissions to make changes to the risk and assign agents.
  Risk Management Best Practices: It's a good practice to regularly review and update the assignments of agents to risks to ensure that all risks have designated owners.
  Documentation and Training: If you are unfamiliar with the process, refer to your organization's SAP documentation or seek training on Risk Management in SAP.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.