How To Fix CM_EHHSS_RAS_COMMON098 - No health surveillance protocols found for agent "&1" and location "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_RAS_COMMON - Common Messages for Risk Assessment

• Message number: 098

• Message text: No health surveillance protocols found for agent "&1" and location "&2"

What causes this issue?

You want to recommend a health surveillance protocol for a specific
agent at a specific location; however, the system cannot find any
recommendation criteria for this agent at the specified location
(country and region).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the appropriate recommendation criteria for health surveillance
protocols using the service <LS>Edit Recommendation Criteria for Health
Surveillance Protocols</> in the application.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_RAS_COMMON098 - No health surveillance protocols found for agent "&1" and location "&2" ?

  The SAP error message CM_EHHSS_RAS_COMMON098 indicates that the system could not find any health surveillance protocols associated with a specific agent and location. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with health surveillance processes.
  Cause:
  
  Missing Protocols: There may be no health surveillance protocols defined for the specified agent and location in the system.
  Incorrect Agent/Location: The agent or location specified in the error message may be incorrect or not properly configured in the system.
  Data Configuration Issues: There could be issues with the configuration of health surveillance protocols in the SAP system, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to view or access the health surveillance protocols.
  
  Solution:
  
  
  Check Protocol Configuration:
  
  Navigate to the relevant configuration settings in the SAP EHS module.
  Verify that health surveillance protocols are defined for the specified agent and location.
  If protocols are missing, create or assign the appropriate health surveillance protocols.
  
  
  
  Verify Agent and Location:
  
  Double-check the agent and location identifiers being used in the transaction or report.
  Ensure that they are correctly entered and correspond to existing entries in the system.
  
  
  
  Review Data Entries:
  
  Look into the database tables related to health surveillance protocols to ensure that the necessary data is present.
  Use transaction codes like SE11 (Data Dictionary) to check the relevant tables.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access health surveillance protocols.
  Check the user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring health surveillance protocols.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP EHS Module: This module is designed to help organizations manage environmental, health, and safety compliance and processes.
  Health Surveillance Protocols: These are predefined procedures that outline the monitoring and assessment of health risks associated with specific agents in particular locations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EHS0 for EHS management, which may help in navigating the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.