How To Fix CM_EHHSS_INC_REC270 - Person "&1 &2" not allowed for this role

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 270

• Message text: Person "&1 &2" not allowed for this role

What causes this issue?

You want to migrate a safety measure that comprises one of the following
person roles:
Responsible
Administrator
Responsible for check
The above persons are migrated to the following persons in the
<LS>Environment, Health, and Safety</> system, respectively:
Responsible
Implementer
Approver
A safety measure person can be assigned as an action responsible,
implementer, or approver only if the following prerequisites are met:
The person is defined as a system user in the <LS>Environment, Health,
and Safety</> system.
The corresponding user in the HR system is connected to the system user
in the <LS>Environment, Health, and Safety</> system.
The system user is listed as an agent in the corresponding action
workflow task.

System Response

The system cannot migrate the person of the safety measure.

How to fix this error?

Before you migrate the persons of the safety measure, you must connect
the HR users to the system users in the <LS>Environment, Health, and
Safety</> system. Then, you must assign the system users as agents to
the action responsible, implementer, or approver person roles (standard
workflow tasks).
Alternatively, you can change the action responsible, implementer, and
approver standard workflow tasks to general tasks by configuring their
attributes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC270 - Person "&1 &2" not allowed for this role ?

  The SAP error message CM_EHHSS_INC_REC270 indicates that a specific person (identified by their name, represented as "&1 &2") is not allowed for a particular role in the system. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with incident management or similar functionalities.
  Cause:
  
  Role Assignment: The person may not have the necessary role assigned in the system to perform the action they are attempting. This could be due to missing authorizations or incorrect role assignments.
  Data Configuration: The configuration of the roles and authorizations in the system may not include the person in question, leading to this restriction.
  Organizational Structure: The person may not be part of the organizational unit that is allowed to perform the action related to the role.
  User Status: The user might be inactive or not properly set up in the system.
  
  Solution:
  
  
  Check Role Assignment:
  
  Verify that the person has the correct role assigned in the SAP system. This can be done by checking the user profile in transaction SU01 or SU10.
  Ensure that the role includes the necessary authorizations for the actions they are trying to perform.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects associated with the role to ensure that they are correctly configured to allow the user to perform the required actions.
  
  
  
  Organizational Management:
  
  Ensure that the person is part of the correct organizational unit that is allowed to perform the actions related to the role.
  If necessary, update the organizational assignment of the user.
  
  
  
  User Status:
  
  Confirm that the user is active and properly set up in the system. If the user is inactive, they will not be able to perform any actions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the EHS module for any specific configurations or requirements that may apply to the role in question.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects multiple users.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for checking user roles and authorizations.
  SAP Notes: Look for SAP Notes related to the CM_EHHSS_INC_REC270 error for any known issues or patches that may address the problem.
  Training and Documentation: Ensure that users are trained on the roles and responsibilities associated with their positions, particularly in the context of incident management and EHS processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.