How To Fix CM_EHHSS_INC_REC269 - Document "&1 &2" not determined; it was not migrated

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 269

• Message text: Document "&1 &2" not determined; it was not migrated

What causes this issue?

You want to migrate an incident that comprises attached documents. One
or more than one DMS identifier of the attached document is missing or
incorrect and cannot be determined.

System Response

The system cannot migrate the document related to the particular
incident.

How to fix this error?

Check the import file and make sure that the attached documents have
correctly specified DMS identifiers.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC269 - Document "&1 &2" not determined; it was not migrated ?

  The SAP error message CM_EHHSS_INC_REC269 indicates that a specific document (identified by placeholders "&1" and "&2") could not be determined because it was not migrated. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with data migration processes.
  Cause:
  
  Data Migration Issues: The document in question may not have been included in the data migration process. This can happen if the document was not properly extracted from the source system or if there were issues during the transformation or loading phases.
  Configuration Errors: There may be configuration settings in the SAP system that prevent the document from being recognized or accessed.
  Missing Data: The document might not exist in the target system due to incomplete migration or data integrity issues.
  
  Solution:
  
  Check Migration Logs: Review the logs from the data migration process to identify any errors or warnings that occurred during the migration of the specific document. This can provide insights into why the document was not migrated.
  Verify Document Existence: Ensure that the document actually exists in the source system and was intended to be migrated. If it does not exist, you may need to create it manually or reprocess the migration.
  Re-run Migration: If the document should have been migrated but was not, consider re-running the migration process for that specific document or for the entire set of documents.
  Configuration Review: Check the configuration settings in the SAP EHS module to ensure that they are set up correctly to recognize and process the document types in question.
  Consult Documentation: Refer to SAP documentation or support notes related to the EHS module and data migration for any specific guidance or known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  EHS Module Documentation: Review the official SAP documentation for the EHS module to understand the data structures and migration processes involved.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.