How To Fix CM_EHHSS_INC_REC253 - Reporting person user name "&1" does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 253

• Message text: Reporting person user name "&1" does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC253 - Reporting person user name "&1" does not exist ?

  The SAP error message CM_EHHSS_INC_REC253 indicates that the reporting person's username specified in the system does not exist in the user master data. This error typically occurs in the context of incident management or reporting within the SAP Environment, Health, and Safety (EHS) module.
  Cause:
  
  Non-existent User: The username provided in the incident report does not correspond to any user in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Typographical Error: There may be a typo in the username entered in the report.
  Authorization Issues: The user may not have the necessary authorizations to be recognized in the context of the report.
  
  Solution:
  
  Verify Username: Check the username entered in the incident report for any typographical errors. Ensure that it matches the username in the user master data.
  Check User Master Data: Use transaction code SU01 to check if the user exists in the system. If the user does not exist, you may need to create a new user or correct the username in the report.
  User Activation: If the user exists but is inactive, you may need to reactivate the user account.
  Authorization Check: Ensure that the user has the necessary authorizations to be recognized in the reporting context. This may involve checking roles and profiles assigned to the user.
  Consult with IT Support: If you are unable to resolve the issue, consult with your SAP Basis or IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU10 - Mass User Maintenance (if you need to check multiple users)
  
  
  User Management: Familiarize yourself with user management processes in SAP, including how to create, modify, and delete users.
  Authorization Roles: Understand the roles and authorizations required for users to perform specific actions within the SAP EHS module.
  Documentation: Refer to SAP Help documentation for more details on user management and incident reporting in the EHS module.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CM_EHHSS_INC_REC253.