How To Fix CM_EHFND_WFF_BASE003 - System user &1 has no e-mail address assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_WFF_BASE - Messages from Workflow Base Adapter

• Message number: 003

• Message text: System user &1 has no e-mail address assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_WFF_BASE003 - System user &1 has no e-mail address assigned ?

  The SAP error message CM_EHFND_WFF_BASE003 indicates that a system user does not have an email address assigned to their user profile. This is often encountered in workflows or notifications where an email is required to send alerts or messages to users.
  Cause:
  The primary cause of this error is that the user profile for the specified system user (denoted by &1 in the error message) lacks an email address. This can happen for various reasons, such as:
  
  The user was created without an email address.
  The email address was removed or not updated in the user profile.
  The user is a system user or a technical user that typically does not require an email address.
  
  Solution:
  To resolve this error, you need to assign an email address to the user profile. Here are the steps to do this:
  
  
  Access User Maintenance:
  
  Go to transaction code SU01 (User Maintenance).
  
  
  
  Enter the User ID:
  
  Input the user ID that is causing the error and click on the "Display" button.
  
  
  
  Edit User Profile:
  
  Click on the "Change" button to edit the user profile.
  
  
  
  Assign Email Address:
  
  Navigate to the "Address" tab.
  In the "Internet" section, enter a valid email address for the user.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes.
  
  
  
  Test the Workflow:
  
  After assigning the email address, test the workflow or process that was generating the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  User Types: Be aware that some users, such as technical users or service accounts, may not require an email address. However, if they are involved in workflows that send notifications, an email address may still be necessary.
  Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) and ensuring that the SMTP settings are correctly configured.
  User Roles and Authorizations: Check if the user has the necessary roles and authorizations to receive notifications or participate in workflows.
  
  By following these steps, you should be able to resolve the error message CM_EHFND_WFF_BASE003 and ensure that the user can receive email notifications as intended.