How To Fix CM_EHFND_WFF_BASE001 - System user &1 has no workflow agent assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_WFF_BASE - Messages from Workflow Base Adapter

• Message number: 001

• Message text: System user &1 has no workflow agent assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_WFF_BASE001 - System user &1 has no workflow agent assigned ?

  The SAP error message CM_EHFND_WFF_BASE001 indicates that a system user does not have a workflow agent assigned. This typically occurs in the context of SAP Business Workflow, where certain tasks or processes require a designated user (workflow agent) to execute or approve them.
  Cause:
  The error is caused by the absence of a workflow agent assignment for the specified system user. This can happen due to several reasons:
  
  The user has not been assigned to any workflow roles or tasks.
  The user profile may not have the necessary authorizations to be assigned as a workflow agent.
  The workflow configuration may be incomplete or incorrect, leading to the user not being recognized as a valid agent.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Assignment:
  
  Go to transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to check the work items and see if the user is listed as an agent.
  Use transaction SU01 to check the user profile of the system user in question.
  
  
  
  Assign Workflow Agent:
  
  Use transaction SWI1 to assign the user as a workflow agent. You can do this by navigating to the relevant workflow definition and assigning the user to the appropriate role.
  Alternatively, you can use transaction PFTC (Task Maintenance) to check the task and ensure that the user is assigned correctly.
  
  
  
  Check Workflow Configuration:
  
  Ensure that the workflow configuration is set up correctly. This includes checking the workflow definition and ensuring that the user is included in the agent determination logic.
  If you are using a custom workflow, ensure that the logic for agent determination is correctly implemented.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to be assigned as a workflow agent. This may involve checking roles and profiles assigned to the user.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the user can now act as an agent and that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection - Frequency
  PFTC: Task Maintenance
  SU01: User Maintenance
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on workflow configuration and agent assignment.
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP Basis or Workflow administrator for further assistance.
  
  
  
  By following these steps, you should be able to resolve the error message and ensure that the system user has the appropriate workflow agent assignment.