How To Fix CM_EHFND_PC_SRQ223 - Setting internal status of request to "In Progress"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 223

• Message text: Setting internal status of request to "In Progress"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ223 - Setting internal status of request to "In Progress" ?

  The SAP error message CM_EHFND_PC_SRQ223, which indicates that the internal status of a request is being set to "In Progress," typically arises in the context of SAP's process integration or workflow management. This error can occur due to various reasons, including issues with the configuration, data inconsistencies, or problems with the underlying processes.
  Possible Causes:
  
  
  Configuration Issues: Incorrect configuration of the process or workflow can lead to this error. This might include missing or incorrect settings in the relevant customizing transactions.
  
  
  Data Inconsistencies: If the data being processed is inconsistent or incomplete, it can cause the system to fail when trying to set the status of a request.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process requests in a timely manner, leading to this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user or the process can prevent the system from changing the status of the request.
  
  
  Technical Errors: Bugs or issues in the underlying code or in the SAP system itself can also lead to this error.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to the process or workflow that is generating the error. Ensure that all necessary settings are correctly configured.
  
  
  Validate Data: Check the data being processed for completeness and consistency. Ensure that all required fields are filled and that the data adheres to the expected formats.
  
  
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors in the system logs that might be affecting the processing of requests.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that is causing the error. You can use transaction SU53 to analyze authorization issues.
  
  
  Check for Notes and Patches: Look for any SAP Notes or patches that might address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  
  
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and SLG1 (Application Log) to help diagnose the issue.
  SAP Notes: Regularly check the SAP Support Portal for updates or notes related to your specific version of SAP and the error message.
  Documentation: Review SAP documentation related to the specific module or process you are working with to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the CM_EHFND_PC_SRQ223 error and implement a suitable solution.