How To Fix CM_EHFND_CHA007 - Cannot set step to done; enter a person for approval for all roles

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CHA -

• Message number: 007

• Message text: Cannot set step to done; enter a person for approval for all roles

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CHA007 - Cannot set step to done; enter a person for approval for all roles ?

  The SAP error message CM_EHFND_CHA007 indicates that a step in a workflow cannot be marked as done because there is no person assigned for approval for all roles involved in that step. This typically occurs in the context of SAP's Change Request Management or similar workflows where approvals are required.
  Cause:
  
  Missing Approver Assignment: The workflow step requires an approver, but none has been assigned for the roles involved.
  Role Configuration Issues: The roles defined in the workflow may not have corresponding users assigned to them.
  Workflow Configuration: The workflow might not be properly configured to include approvers for the necessary steps.
  User Authorization: The user trying to complete the step may not have the necessary authorizations to approve or complete the step.
  
  Solution:
  
  
  Assign Approvers:
  
  Go to the workflow configuration and ensure that all roles have an approver assigned. This can usually be done in the workflow management area of SAP.
  Check the specific step in the workflow and assign the necessary users to the roles that require approval.
  
  
  
  Review Role Assignments:
  
  Verify that the roles defined in the workflow have users assigned to them. This can be done through transaction codes like PFCG (Role Maintenance) to check role assignments.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow definition to ensure that it is set up correctly. You may need to consult with a workflow administrator or a technical consultant to ensure that the workflow is configured to require the correct approvals.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to complete the step has the necessary authorizations to do so. This may involve checking their user roles and permissions.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the error does not occur again. You can simulate the workflow to see if the approvers are correctly recognized.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) for workflow design and SWI1 (Work Item Selection) for monitoring work items.
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and approval processes.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the CM_EHFND_CHA007 error and ensure that the workflow can proceed as intended.