How To Fix CM_CBESCOM102 - Name of initator cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 102

• Message text: Name of initator cannot be determined

Schirmnachricht Nummer 082

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The sender data of the initiator is determined using the sales
organization &V1&. The system could not determine the name of the sales
organization as either the name of the sales organization has not been
maintained, or the corresponding report symbol has not been entered in
the report template of the safety data sheet.

System Response

The name of the initiator is not included in the safety data sheet and
cannot therefore be transferred to the ESComXML file.

How to fix this error?

In transaction <DS:TRAN.CG42>Edit Report Template</>, make sure the
report symbol that provides the name of the sales organization is
entered in the report template of your safety data sheet. In the
standard delivery, you can find the report symbol in the report symbol
group '05 Parameter: Shipping point-dependent data'.
INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Check the address data for the the sales organization in the Customizing
activity <DS:SIMG.SIMG_CFMENUSAPCOVX5>Define, Copy, Delete, Check Sales
Organization</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM102 - Name of initator cannot be determined ?

  The SAP error message CM_CBESCOM102: Name of initiator cannot be determined typically occurs in the context of SAP Business Workflow or when dealing with communication between different systems or components in SAP. This error indicates that the system is unable to identify the user or process that initiated a particular action or workflow.
  Causes:
  
  Missing User Information: The user who initiated the action may not be properly defined in the system, or their user ID may not be available in the context of the workflow.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system being unable to retrieve their information.
  Configuration Issues: There may be misconfigurations in the workflow settings or in the communication settings between systems.
  System Errors: Temporary system issues or inconsistencies in the user master data can also lead to this error.
  
  Solutions:
  
  Check User Master Data: Ensure that the user who initiated the action is correctly defined in the SAP system. Verify that their user ID is active and has the necessary roles and authorizations.
  Review Workflow Configuration: Check the workflow configuration to ensure that it is set up correctly. Look for any missing or incorrect settings that could prevent the system from identifying the initiator.
  Authorization Check: Verify that the user has the appropriate authorizations to perform the action. You can use transaction codes like SU53 to analyze authorization issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Recreate the Workflow: If the issue persists, consider recreating the workflow or the specific task that is causing the error to ensure that all settings are correct.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) to monitor and manage workflows.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to Business Workflow and user management for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.