How To Fix CM_CBESCOM103 - Name of initiator could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 103

• Message text: Name of initiator could not be determined

Keine Schirmnachricht, da nur eine Warnung

What causes this issue?

The sender data of the initiator is determined using the sales
organization &V1&. The system could not determine the name of the sales
organization for the ESComXML file uniquely as several names for the
sales organization exist in the safety data sheet.

System Response

The first name provided in the safety data sheet is transferred to the
ESComXML file.

How to fix this error?

In transaction <DS:TRAN.CG42>Edit Report Template</>, make sure the
report symbol that provides the name of the sales organization is only
entered in the report template of your safety data sheet once. In the
standard delievery, you can find the report symbol in the report symbol
group '05 Parameter: SORG Dependent Data'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM103 - Name of initiator could not be determined ?

  The SAP error message CM_CBESCOM103: Name of initiator could not be determined typically occurs in the context of SAP Business Workflow or when dealing with communication between different components in SAP systems. This error indicates that the system is unable to identify the user or process that initiated a particular action or workflow.
  Causes:
  
  Missing User Information: The initiator's user information may not be correctly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system being unable to determine the initiator.
  Configuration Issues: There may be misconfigurations in the workflow or communication settings that prevent the system from identifying the initiator.
  System Errors: Temporary system errors or inconsistencies in the user master data can also lead to this issue.
  
  Solutions:
  
  
  Check User Master Data:
  
  Ensure that the user who is supposed to be the initiator is correctly set up in the system. Check for any missing or incorrect entries in the user master data (transaction code SU01).
  
  
  
  Review Workflow Configuration:
  
  If the error occurs in a workflow context, review the workflow configuration to ensure that the initiator is correctly defined. Check the workflow definition and ensure that the relevant user or agent is assigned.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the action. Use transaction code SU53 to check for any authorization failures.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Recreate the Workflow:
  
  If the issue persists, consider recreating the workflow or the specific task that is causing the error to ensure that all settings are correctly applied.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), SLG1 (Application Log), and SWI1 (Work Item Selection).
  Documentation: Review SAP documentation related to workflows and user management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.