How To Fix CM_CBESCOM098 - Output device could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 098

• Message text: Output device could not be determined

Schirmnachricht Nummer 082

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The system could not determine the output device or the print
parameters.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Define an output device in the Customizing activity
<DS:SIMG.EHS_DDS_100_10_26>Assign Default Output Device</> according to
the following attributes:
Communication &V1&
Business process &V2&
Initiator &V3&
Country &V4&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM098 - Output device could not be determined ?

  The SAP error message CM_CBESCOM098 indicates that the output device for a print job could not be determined. This can occur in various scenarios, such as when trying to print a document or generate a report. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Output Device Configuration: The output device you are trying to use may not be configured in the SAP system.
  Incorrect Output Device Name: The name of the output device specified in the print settings may be incorrect or misspelled.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Device Status: The output device may be offline, disabled, or in an error state.
  Print Parameters: The print parameters may not be set correctly, leading to the system being unable to determine the output device.
  Logical Destination Issues: If using logical destinations, there may be issues with the configuration of the logical destination.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the output device is correctly configured.
  Ensure that the device is active and has the correct settings.
  
  
  
  Verify Output Device Name:
  
  Double-check the name of the output device in the print settings to ensure it is correct.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Check Device Status:
  
  In transaction SPAD, check the status of the output device. If it is offline or has errors, resolve those issues.
  
  
  
  Review Print Parameters:
  
  Ensure that the print parameters are set correctly in the application or report you are trying to print.
  
  
  
  Logical Destination Configuration:
  
  If using logical destinations, check the configuration in transaction SPAD to ensure that the logical destination is correctly mapped to a physical output device.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to output devices and printing.
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring output devices and troubleshooting printing issues.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_CBESCOM098 error message in SAP. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.