How To Fix CM_ARCHIV220 - Additional information cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_ARCHIV - Archiving Data

• Message number: 220

• Message text: Additional information cannot be displayed

What causes this issue?

You attempted to display additional information about a report that
has the status <LS>Archiving Is Running</>. The system cannot display
additional information for reports with this status.

System Response

INCLUDE EHS_NA_STOP OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_ARCHIV220 - Additional information cannot be displayed ?

  The SAP error message CM_ARCHIV220, which states "Additional information cannot be displayed," typically occurs in the context of archiving or accessing archived data in SAP systems. This error can arise due to various reasons, including issues with the archive object, missing data, or problems with the archive file itself.
  Causes:
  
  Missing Archive Files: The archive files that contain the additional information may not be available or may have been deleted.
  Incorrect Archive Object Configuration: The configuration for the archive object may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the archived data.
  Database Issues: There may be issues with the database that prevent the retrieval of archived data.
  Corrupted Archive Files: The archive files may be corrupted, leading to the inability to display additional information.
  
  Solutions:
  
  Check Archive Files: Verify that the required archive files are present in the designated archive directory. If they are missing, you may need to restore them from a backup.
  Review Archive Object Configuration: Ensure that the archive object is correctly configured in the SAP system. Check the settings in transaction SARA (Archive Administration).
  User Authorizations: Confirm that the user has the necessary authorizations to access the archived data. You may need to adjust roles or permissions.
  Database Check: Perform a database check to ensure that there are no underlying issues affecting data retrieval. This may involve checking for locks, inconsistencies, or other database-related problems.
  Check for Corruption: If you suspect that the archive files are corrupted, you may need to run a consistency check or restore from a backup if available.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SARA (for archiving), SARI (for reading archived data), and SLG1 (for application log) to help diagnose the issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to archiving and data retrieval for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the CM_ARCHIV220 error and implement a suitable solution.