How To Fix CL_TM_SIC_FWS_INT039 - BSG office &1 of TM sales office &2 does not exist; See SAP note &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_TM_SIC_FWS_INT -

• Message number: 039

• Message text: BSG office &1 of TM sales office &2 does not exist; See SAP note &3

What causes this issue?

The BSG office of the specified TM office does not exist in the
ERP/source system.
You have maintained an entry in table <AB>TCM_C_TCD_MAP</> with a TM
sales office. However, the BSG office of the specified TM office does
not exist in the source (ERP) system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify an alternative BSG office for the TM office or create the
required BSG office in the ERP/source system. For more information see
Customizing as follows:
<LS>Integration with Other SAP Components</> -> <LS>Transportation
Management</> -> <LS>Invoice Integration</> -> <LS>Billing</> ->
<LS>Mapping of Organizational Units </>-> <LS>Assign TM Sales Org. Unit
to Internal Order/Cost Center </>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_TM_SIC_FWS_INT039 - BSG office &1 of TM sales office &2 does not exist; See SAP note &3 ?

  The SAP error message CL_TM_SIC_FWS_INT039 indicates that there is an issue related to the configuration of the Business Service Group (BSG) office in the context of Transportation Management (TM). Specifically, it states that the BSG office for a given TM sales office does not exist.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Missing Configuration: The BSG office has not been defined or configured in the system for the specified TM sales office.
  Incorrect Data: There may be incorrect or incomplete data in the configuration settings for the sales office or BSG office.
  Transport Layer Issues: If the configuration was recently transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Transportation Management module.
  Verify that the BSG office is correctly defined for the specified TM sales office.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Create or Update BSG Office:
  
  If the BSG office does not exist, you will need to create it.
  If it exists but is not linked correctly to the TM sales office, update the configuration to establish the correct relationship.
  
  
  
  Refer to SAP Note:
  
  The error message references an SAP note (indicated by &3). Look up this note in the SAP Support Portal for specific guidance or patches that may address the issue.
  
  
  
  Check Transport Requests:
  
  If the configuration was recently transported, check the transport requests to ensure that all necessary objects were included and that there were no errors during the transport.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation for Transportation Management to ensure that you are following the correct procedures for setting up BSG offices and sales offices.
  
  
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to your error message. These notes may provide additional context, solutions, or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator, which can help you navigate through the configuration settings.
  Support Community: If you are unable to resolve the issue, consider reaching out to the SAP Community or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CL_TM_SIC_FWS_INT039.