How To Fix CL_TM_SIC_FWS_INT037 - TM sales group &1 has no BSG group entry in TM system; See SAP note &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_TM_SIC_FWS_INT -

• Message number: 037

• Message text: TM sales group &1 has no BSG group entry in TM system; See SAP note &2

What causes this issue?

In the TM system, no BSG group is specified for the TM sales group. You
have maintained an entry in Customizing table <AB>TCM_C_TCD_MAP</> with
a TM sales group for which no corresponding BSG group is specified in
the TM organizational model.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the TM system, specify a BSG group for the TM sales group using
transaction <AB>PPOME</>. For more information see Customizing under
<LS>Integration with Other SAP Components</> -> <LS>Transportation
Management</> -> <LS>Invoice Integration</> -> <LS>Billing</> ->
<LS>Mapping of Organizational Units </>-> <LS>Assign TM Sales Org. Unit
to Internal Order/Cost Center</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_TM_SIC_FWS_INT037 - TM sales group &1 has no BSG group entry in TM system; See SAP note &2 ?

  The SAP error message CL_TM_SIC_FWS_INT037 indicates that there is an issue related to the sales group in the Transportation Management (TM) system. Specifically, it states that the sales group (denoted by &1) does not have a corresponding Business Service Group (BSG) entry in the TM system. This can lead to issues in processing transportation requests or sales orders that are associated with that sales group.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the sales group has not been properly configured in the TM system. This means that there is no mapping between the sales group and a Business Service Group.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings between the ERP and TM systems.
  Transport Layer Issues: If there are issues with the transport layer or if the configuration has not been transported correctly from the development to the production environment, this error may occur.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings in the TM system and verify if the sales group is correctly defined and linked to a Business Service Group.
  You can do this by navigating to the relevant configuration area in SAP TM (usually under the "Sales and Distribution" or "Transportation Management" sections).
  
  
  
  Create/Update BSG Entry:
  
  If the sales group does not have a corresponding BSG entry, you will need to create one. This can typically be done in the customizing settings of the TM system.
  Ensure that the BSG is correctly defined and that it meets the requirements for the sales group in question.
  
  
  
  Refer to SAP Notes:
  
  The error message references an SAP note (&2). You should look up this note in the SAP Support Portal for specific guidance or patches that may address this issue.
  SAP notes often contain important information about known issues, configuration steps, or corrections that need to be applied.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check between the ERP and TM systems to ensure that all relevant data is synchronized and correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs and that the sales group can be used as intended.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Transportation Management to understand the configuration settings related to sales groups and BSGs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Support Tickets: If the issue persists after following the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the error message CL_TM_SIC_FWS_INT037 and ensure that your sales group is properly configured in the TM system.