How To Fix CIC_IB006 - No installed base components can be copied for transaction type &

SAP Error Message - Details

• Message type: E = Error

• Message class: CIC_IB - Message for the IBase Within CIC

• Message number: 006

• Message text: No installed base components can be copied for transaction type &

What causes this issue?

You are trying to copy an installation component for a transaction
whose transaction type does not support reference objects.

System Response

The installation component is not copied.

How to fix this error?

Load another transaction whose transaction type supports reference
objects.

Procedure for System Administrators

In order to work with reference objects, a default transaction type
that supports reference objects should be set up in Customizing for the
transaction workspace.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC_IB006 - No installed base components can be copied for transaction type & ?

  The SAP error message CIC_IB006 indicates that there are no installed base components available to be copied for the specified transaction type. This error typically occurs in the context of SAP Customer Interaction Center (CIC) or when dealing with installed base management.
  Cause:
  
  
  No Installed Base Components: The primary reason for this error is that there are no installed base components associated with the transaction type you are trying to process. This could be due to:
  
  The installed base not being created or not having any components linked to it.
  The transaction type not being configured to allow copying of installed base components.
  
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the copying of installed base components for the specified transaction type.
  
  
  Data Integrity Issues: There could be issues with the data integrity in the installed base records, such as missing or incorrect entries.
  
  
  Solution:
  
  
  Check Installed Base: Verify that the installed base exists and has components associated with it. You can do this by:
  
  Navigating to the installed base management area in SAP and checking the relevant records.
  Ensuring that the components are correctly linked to the installed base.
  
  
  
  Review Transaction Type Configuration: Check the configuration settings for the transaction type you are using. Ensure that it is set up to allow the copying of installed base components. This may involve:
  
  Accessing the configuration settings in the SAP system (usually through SPRO) and reviewing the settings related to installed base management and transaction types.
  
  
  
  Data Validation: Ensure that all necessary data for the installed base and its components is complete and accurate. This may involve:
  
  Running data validation checks or reports to identify any inconsistencies or missing data.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context. This can provide insights into any additional steps or considerations.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance. They may be able to provide more detailed troubleshooting steps or insights based on your specific system configuration.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to installed base management, such as:
  
  IB01: Create Installed Base
  IB02: Change Installed Base
  IB03: Display Installed Base
  
  
  
  SAP Notes: Check for any SAP Notes related to the error message CIC_IB006, as they may provide patches or updates that address known issues.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.