How To Fix CIC_IB005 - Object search is not possible if the object family is not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CIC_IB - Message for the IBase Within CIC

• Message number: 005

• Message text: Object search is not possible if the object family is not specified

What causes this issue?

Objects are uniquely determined only through a combination of object ID
and <DS:GLOS.174908CC3712D51188020090273D34CB>object family</>. You
cannot perform a search without entering an object family.

System Response

No search will be performed.

How to fix this error?

Enter an object family.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC_IB005 - Object search is not possible if the object family is not specified ?

  The SAP error message CIC_IB005 indicates that an object search cannot be performed because the object family has not been specified. This error typically occurs in the context of SAP Customer Interaction Center (CIC) or when working with business objects in SAP systems.
  Cause:
  The error is caused by the absence of a specified object family in the search criteria. In SAP, an object family is a classification that groups similar objects together, and it is necessary for the system to know which type of object you are trying to search for. Without this specification, the system cannot execute the search.
  Solution:
  To resolve this error, you should ensure that the object family is specified in your search criteria. Here are the steps you can take:
  
  
  Check Search Parameters: Review the parameters you are using for the object search. Make sure that you have included the object family in your search criteria.
  
  
  Specify Object Family: If you are using a custom program or transaction, modify the code to include the object family. This may involve setting a default value or ensuring that the user interface prompts for this information.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or program you are using. This may provide insights into how to correctly specify the object family.
  
  
  User Training: If this error is occurring frequently among users, consider providing training or guidance on how to properly perform object searches, including the importance of specifying the object family.
  
  
  Check Configuration: If you have access to the configuration settings, ensure that the object families are correctly defined and that the system is set up to recognize them.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to the Customer Interaction Center or object management.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.
  Support Forums: Consider searching SAP community forums or support channels for similar issues and solutions shared by other users.
  
  By ensuring that the object family is specified in your search criteria, you should be able to resolve the CIC_IB005 error and successfully perform the object search.