How To Fix CIC_IB003 - Profile & for IC component IB_NAV not found

CIC_IB003 - Overview

• Message type: E = Error

• Message class: CIC_IB - Message for the IBase Within CIC

• Message number: 003

• Message text: Profile & for IC component IB_NAV not found

What causes this issue?

A profile defined in Customizing for the IC component IB_NAV does not
exist.

System Response

The transaction must be terminated.

How to fix this error?

Inform your System Administration.

Procedure for System Administrators

Maintain the missing profile in Customizing or choose an existing
profile for the component.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC_IB003 - Profile & for IC component IB_NAV not found ?

  The SAP error message "CIC_IB003 Profile & for IC component IB_NAV not found" typically occurs in the context of SAP Customer Interaction Center (CIC) or SAP CRM when the system is unable to find a specific profile for the Interaction Center (IC) component, particularly the navigation component (IB_NAV).
  
  Cause:
  
  Missing Profile Configuration: The error indicates that the system is looking for a specific profile that has not been defined or is missing in the configuration.
  Incorrect Profile Assignment: The profile assigned to the user or the transaction may not be correctly set up or may not exist in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing profiles.
  Authorization Issues: The user may not have the necessary authorizations to access the specified profile.
  
  
  Solution:
  
  
  Check Profile Configuration:
  
  Go to the transaction code CRMCIC or SPRO to access the configuration settings for the Interaction Center.
  Navigate