How To Fix CIC_TRACE000 - Trace performed for user &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CIC_TRACE - IC trace

  • Message number: 000

  • Message text: Trace performed for user &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CIC_TRACE000 - Trace performed for user & ?

    The SAP error message "CIC_TRACE000 Trace performed for user &?" typically relates to the Customer Interaction Center (CIC) and indicates that a trace has been initiated for a specific user. This message is often used for debugging purposes to track the activities and interactions of a user within the CIC environment.

    Cause:

    1. Debugging Requirement: The trace is usually activated to diagnose issues or to gather detailed information about user interactions within the CIC.
    2. Performance Monitoring: It may also be used to monitor performance or to analyze specific user behavior in the system.
    3. Configuration Issues: Sometimes, the trace may be triggered due to misconfigurations or errors in the CIC setup.

    Solution:

    1. Check Trace Settings: Ensure that the trace settings are correctly configured. You can do this by navigating to the relevant configuration settings in the CIC.
    2. Analyze Trace Data: Review the trace data collected for the user to identify any anomalies or issues. This may involve looking at logs or using transaction codes like SLG1 (Application Log) to view detailed logs.
    3. Deactivate Trace: If the trace was activated for debugging purposes and the issue has been resolved, make sure to deactivate it to avoid unnecessary performance overhead.
    4. Consult Documentation: Refer to SAP documentation or notes related to CIC and tracing for specific guidance on interpreting the trace data.
    5. Contact SAP Support: If the issue persists or if you are unable to resolve it, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SM21 (System Log) for monitoring logs.
    • SAP Notes: Check for any SAP Notes that may address known issues related to CIC tracing.
    • User Permissions: Ensure that the user has the necessary permissions to perform actions that may trigger tracing.
    • Performance Impact: Be aware that extensive tracing can impact system performance, so it should be used judiciously.

    By following these steps, you should be able to address the CIC_TRACE000 message effectively.

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