How To Fix CI255 - Execution factor & not possible because of control key (service)

SAP Error Message - Details

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 255

• Message text: Execution factor & not possible because of control key (service)

What causes this issue?

You tried to use the execution factor. However, this is not possible,
because the indicator <ZH>Service</> is active in the
<GL:control_key>control key</> of operation &V1&.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

If you use a control key for which the indicator <ZH>Service</> is
active, you can extend the <DS:GLOS.operation>operation</> to include
<GL:service_specifications>service specifications</>.
If you want to change the quantity specifications you must change this
in the service specification because the system does not support the
global quantity change made in the service specification using the
operation's execution factor.
If you want to use an execution factor, you must use a control key for
which the indicator <ZH>Service</> is inactive.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI255 - Execution factor & not possible because of control key (service) ?

  The SAP error message CI255 indicates that there is an issue with the execution factor in relation to a control key, particularly in the context of service-related activities. This error typically arises when trying to execute a service-related operation that is not allowed due to the configuration of the control key.
  Cause:
  
  Control Key Configuration: The control key assigned to the operation may not allow for the execution of the task you are trying to perform. Control keys define how operations are processed in SAP, including whether they can be executed, confirmed, or have costs assigned.
  Execution Factor: The execution factor is a parameter that determines how the operation is executed. If the execution factor is not compatible with the control key settings, this error can occur.
  Service Order Settings: If you are working with service orders, the settings for the service order may not permit the execution of the operation due to restrictions in the control key.
  
  Solution:
  
  
  Check Control Key Settings: 
  
  Go to the configuration settings for the control key in SAP (Transaction code OPL8 or SPRO).
  Verify that the control key allows for the execution of the operation you are trying to perform. Look for settings related to "Service" and ensure that the control key is configured to allow execution.
  
  
  
  Review Execution Factor:
  
  Ensure that the execution factor you are using is appropriate for the operation and is compatible with the control key settings.
  If necessary, adjust the execution factor to align with the control key requirements.
  
  
  
  Adjust Service Order Configuration:
  
  If you are working with service orders, check the configuration of the service order type and ensure that it allows for the operations you are trying to execute.
  Make sure that the service order is correctly set up to handle the execution of the tasks.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to control keys and execution factors for more detailed guidance on the specific settings and configurations.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above settings, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration of your SAP system.
  
  
  
  Related Information:
  
  Control Key: A key that defines the processing characteristics of an operation in SAP, including whether it can be executed, confirmed, or have costs assigned.
  Execution Factor: A parameter that determines how an operation is executed, which can affect the ability to perform certain actions in SAP.
  Service Order Management: Involves the creation and management of service orders in SAP, which may have specific configurations and requirements.
  
  By addressing the configuration of the control key and ensuring compatibility with the execution factor, you should be able to resolve the CI255 error.