How To Fix CI255 - Execution factor & not possible because of control key (service)

CI255 - Overview

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 255

• Message text: Execution factor & not possible because of control key (service)

What causes this issue?

You tried to use the execution factor. However, this is not possible,
because the indicator <ZH>Service</> is active in the
<GL:control_key>control key</> of operation &V1&.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

If you use a control key for which the indicator <ZH>Service</> is
active, you can extend the <DS:GLOS.operation>operation</> to include
<GL:service_specifications>service specifications</>.
If you want to change the quantity specifications you must change this
in the service specification because the system does not support the
global quantity change made in the service specification using the
operation's execution factor.
If you want to use an execution factor, you must use a control key for
which the indicator <ZH>Service</> is inactive.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI255 - Execution factor & not possible because of control key (service) ?

  The SAP error message CI255 indicates that there is an issue with the execution factor in relation to a control key, particularly in the context of service-related activities. This error typically arises when trying to execute a service-related operation that is not allowed due to the configuration of the control key.
  
  Cause:
  
  Control Key Configuration: The control key assigned to the operation may not allow for the execution of the task you are trying to perform. Control keys define how operations are processed in SAP, including whether they can be executed, confirmed, or have costs assigned.
  Execution Factor: The execution factor is a parameter that determines how the operation is executed. If the execution factor is not compatible with the control key settings, this error can occur.
  Service Order Settings: If you are working with service orders, the settings for the service order may not permit the execution of the operation due to restrictions