How To Fix CHANGE_RETENTION005 - Change of expiration date ended with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CHANGE_RETENTION - Change Expiration Date of Archiving Sessions

• Message number: 005

• Message text: Change of expiration date ended with errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CHANGE_RETENTION005 - Change of expiration date ended with errors ?

  The SAP error message "CHANGE_RETENTION005 Change of expiration date ended with errors" typically occurs in the context of managing retention periods for documents or data in SAP systems, particularly in the Records Management (RM) module. This error indicates that there was an issue when attempting to change the expiration date of a retention item.
  Causes:
  
  Invalid Data: The new expiration date may not be valid due to business rules or constraints defined in the system.
  Locked Records: The record you are trying to change may be locked or in use by another process or user.
  Authorization Issues: The user may not have the necessary permissions to change the expiration date.
  System Configuration: There may be configuration settings in the retention management that prevent changes to expiration dates under certain conditions.
  Dependencies: There may be dependencies on other records or processes that need to be resolved before the change can be made.
  
  Solutions:
  
  Check Data Validity: Ensure that the new expiration date is valid and adheres to the business rules set in the system.
  Unlock Records: If the record is locked, check if another user or process is using it. You may need to wait or contact the user to release the lock.
  Review Authorizations: Verify that the user has the necessary authorizations to make changes to retention periods. This may involve checking roles and permissions in the user profile.
  Consult Configuration: Review the configuration settings in the Records Management module to ensure that there are no restrictions on changing expiration dates.
  Check Dependencies: Investigate if there are any dependencies or related records that need to be addressed before making the change.
  Error Logs: Check the system logs or error messages for more detailed information about the specific error encountered. This can provide insights into what went wrong.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Records Management and retention management for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.