How To Fix CC338 - Change cannot be declared as having errors (digital signature required)

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 338

• Message text: Change cannot be declared as having errors (digital signature required)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC338 - Change cannot be declared as having errors (digital signature required) ?

  The SAP error message CC338, which states "Change cannot be declared as having errors (digital signature required)," typically occurs in the context of change management within SAP systems, particularly when dealing with transport requests and changes to objects that require a digital signature.
  Cause:
  
  Digital Signature Requirement: The error indicates that the change you are trying to declare as having errors cannot be processed because it requires a digital signature. This is often a requirement in environments where changes must be formally approved before they can be marked as erroneous.
  Transport Request Status: The transport request may be in a status that does not allow for changes to be declared as erroneous without the necessary approvals or signatures.
  Authorization Issues: The user may not have the necessary authorizations to perform actions related to digital signatures or to declare changes as erroneous.
  
  Solution:
  
  Obtain Digital Signature: Ensure that the change request is properly signed off by the required personnel. This may involve getting the necessary approvals from a manager or a designated approver in your organization.
  Check Transport Request Status: Review the status of the transport request. If it is in a state that does not allow for changes to be declared as erroneous, you may need to change its status or consult with your SAP Basis team.
  User Authorizations: Verify that you have the appropriate authorizations to declare changes as erroneous. If not, contact your SAP security administrator to obtain the necessary permissions.
  Consult Documentation: Refer to your organization's change management policies and SAP documentation for specific procedures related to digital signatures and error declarations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on digital signatures and change management.
  Change Management Process: Familiarize yourself with your organization's change management process, including how digital signatures are handled and the workflow for declaring changes as erroneous.
  SAP Community: Engage with the SAP Community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.