How To Fix CC339 - Error corrected status cannot be set (digital signature required)

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 339

• Message text: Error corrected status cannot be set (digital signature required)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC339 - Error corrected status cannot be set (digital signature required) ?

  The SAP error message CC339, which states "Error corrected status cannot be set (digital signature required)," typically occurs in the context of SAP's correction and transport management system, particularly when dealing with changes that require a digital signature for validation.
  Cause:
  The error is usually triggered when:
  
  Digital Signature Requirement: The system is configured to require a digital signature for certain actions, such as releasing a transport request or marking a correction as completed.
  Missing Signature: The user attempting to perform the action does not have the necessary digital signature or has not signed the request.
  Authorization Issues: The user may not have the appropriate authorizations to set the error corrected status.
  
  Solution:
  To resolve the CC339 error, you can take the following steps:
  
  
  Check Digital Signature Settings:
  
  Ensure that the digital signature is properly configured in your SAP system. This may involve checking the settings in transaction SE03 (Transport Organizer Tools) or SE09 (Transport Requests).
  
  
  
  Obtain Digital Signature:
  
  If you are required to provide a digital signature, ensure that you have the necessary credentials and that you are logged in with the correct user profile that has the digital signature capability.
  
  
  
  User Authorizations:
  
  Verify that your user account has the necessary authorizations to perform the action. You may need to consult with your SAP security administrator to ensure that your role includes the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to digital signatures and transport management for any specific configurations or requirements that may apply to your system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Digital Signatures in SAP: Digital signatures are used in SAP to ensure the integrity and authenticity of changes made to the system. They are particularly important in regulated industries where compliance is critical.
  Transport Management System (TMS): Understanding how the TMS works in SAP can help in troubleshooting issues related to transport requests and corrections.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on digital signatures and transport management.
  
  By following these steps, you should be able to address the CC339 error and proceed with your intended actions in SAP.