How To Fix CC327 - Order & cannot be released (digital signature required)

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 327

• Message text: Order & cannot be released (digital signature required)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC327 - Order & cannot be released (digital signature required) ?

  The SAP error message CC327, which states "Order & cannot be released (digital signature required)," typically occurs in the context of SAP's Project System (PS) or Controlling (CO) modules when trying to release an order that requires a digital signature for approval. This is often related to compliance and security measures in organizations that require digital signatures for certain transactions.
  Cause:
  
  Digital Signature Requirement: The order you are trying to release has been configured to require a digital signature. This is often a part of the organization's internal controls to ensure that only authorized personnel can approve certain transactions.
  Missing Digital Signature: The user attempting to release the order does not have a valid digital signature set up in the system, or the signature is not properly associated with the order.
  Authorization Issues: The user may not have the necessary authorizations to release the order, even if they have a digital signature.
  
  Solution:
  
  Obtain Digital Signature: Ensure that you have a valid digital signature set up in the SAP system. This may involve working with your IT department or SAP Basis team to configure your user profile correctly.
  Check Order Configuration: Review the configuration of the order to determine if the digital signature requirement is necessary. If it is not, you may need to adjust the settings in the order type or project definition.
  Authorization Check: Verify that you have the necessary authorizations to release the order. This may involve checking your user roles and permissions in the SAP system.
  Consult with SAP Security Team: If you are unsure about how to obtain a digital signature or if you believe you should have access, consult with your organization's SAP security or Basis team for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or updates regarding this error message. SAP Notes can often provide specific guidance or patches related to known issues.
  Documentation: Review SAP documentation related to digital signatures and order management in the Project System or Controlling modules for more detailed information on how to configure and manage digital signatures.
  User Training: Ensure that users are trained on the digital signature process and understand how to properly use it within the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.