How To Fix CC322 - Request check cannot be completed (digital signature is missing)

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 322

• Message text: Request check cannot be completed (digital signature is missing)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC322 - Request check cannot be completed (digital signature is missing) ?

  The SAP error message CC322, which states "Request check cannot be completed (digital signature is missing)," typically occurs in the context of SAP Change and Transport System (CTS) when there is an issue with the digital signature of a transport request. This error indicates that the system is unable to verify the integrity and authenticity of the transport request because the required digital signature is missing.
  Cause:
  
  Missing Digital Signature: The transport request has not been signed, which is necessary for the system to validate it.
  Transport Request Status: The transport request may be in a status that does not allow it to be processed (e.g., it might be in a "modification" state).
  Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to sign the transport request.
  System Configuration: There may be configuration issues in the CTS settings that prevent the signing of transport requests.
  
  Solution:
  
  
  Sign the Transport Request:
  
  Go to the transaction code SE09 or SE10.
  Locate the transport request that is causing the issue.
  Right-click on the request and select "Sign" to add the digital signature.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to sign transport requests. The user should have the appropriate roles assigned that include the necessary authorizations for transport management.
  
  
  
  Review Transport Request Status:
  
  Make sure that the transport request is in a valid state for signing. If it is in a "modification" state, it may need to be released or adjusted.
  
  
  
  Check System Configuration:
  
  Review the CTS configuration settings to ensure that digital signatures are enabled and properly configured. This may involve checking the transport domain configuration and ensuring that all systems in the landscape are correctly set up.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. SAP Notes can provide patches or configuration changes that may resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transport Management System (TMS): Understanding how TMS works in SAP can help in troubleshooting transport-related issues.
  Digital Signatures in SAP: Familiarize yourself with how digital signatures are used in SAP for transport requests and the importance of maintaining the integrity of transport requests.
  Authorization Objects: Review the relevant authorization objects related to transport management (e.g., S_TRANSPRT) to ensure proper access rights.
  
  By following these steps, you should be able to resolve the CC322 error and successfully process your transport requests.