How To Fix CC115 - System error locking a BOM

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 115

• Message text: System error locking a BOM

What causes this issue?

Please inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC115 - System error locking a BOM ?

  The SAP error message CC115, which indicates a "System error locking a BOM" (Bill of Materials), typically occurs when there is an issue with the locking mechanism in the SAP system that prevents access to the BOM for editing or viewing. This can happen for various reasons, including:
  Causes:
  
  Concurrent Access: Another user or process may be accessing the BOM at the same time, leading to a lock conflict.
  System Performance Issues: High system load or performance issues can cause delays in the locking mechanism.
  Database Locking Issues: Problems with the database can lead to locks not being released properly.
  Transaction Errors: An error in a previous transaction may have left the BOM in a locked state.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to locking problems.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries related to the BOM. You can identify the user or process that is holding the lock and take appropriate action.
  Release Locks: If you find a lock that is no longer needed, you can manually release it from the SM12 transaction. Be cautious when doing this, as it may affect other users.
  Wait and Retry: If the lock is due to another user, you may need to wait for them to finish their work and then try again.
  System Performance Monitoring: Monitor system performance and check for any issues that may be causing delays in the locking mechanism.
  Check for Background Jobs: Sometimes, background jobs may hold locks longer than expected. Check transaction SM37 for any long-running jobs that may be affecting the BOM.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying system or database issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM37 (Job Monitoring), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to BOM locking errors. You can search the SAP Support Portal for specific notes that may address your issue.
  Documentation: Review SAP documentation related to BOM management and locking mechanisms for a better understanding of how locks are handled in the system.
  
  By following these steps, you should be able to diagnose and resolve the CC115 error effectively. If the problem continues, consider reaching out to SAP support for further assistance.