How To Fix CBGL00753 - Windows Printer &1 Does Not Exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 753

• Message text: Windows Printer &1 Does Not Exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00753 - Windows Printer &1 Does Not Exist ?

  The SAP error message CBGL00753 indicates that the specified Windows printer does not exist or cannot be accessed by the SAP system. This error typically occurs when there is a configuration issue with the printer settings in SAP or when the printer is not properly set up on the Windows operating system.
  Causes:
  
  Printer Not Installed: The specified printer may not be installed on the Windows machine where the SAP GUI is running.
  Incorrect Printer Name: The printer name specified in SAP may not match the actual name of the printer as recognized by Windows.
  Network Issues: If the printer is a network printer, there may be connectivity issues preventing access to the printer.
  User Permissions: The user may not have the necessary permissions to access the printer.
  SAP Configuration: The printer may not be correctly configured in the SAP system.
  
  Solutions:
  
  
  Check Printer Installation:
  
  Ensure that the printer is installed on the Windows machine. You can do this by going to the "Devices and Printers" section in the Control Panel.
  
  
  
  Verify Printer Name:
  
  Check the printer name in SAP. Go to the SAP GUI and navigate to the printer settings. Ensure that the name matches exactly with the name in Windows (including case sensitivity).
  
  
  
  Test Printer Connectivity:
  
  If it’s a network printer, ensure that the printer is powered on and connected to the network. You can try printing a test page from Windows to confirm connectivity.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to access the printer. You may need to check with your IT department if there are any restrictions.
  
  
  
  Configure Printer in SAP:
  
  If the printer is not configured in SAP, you may need to add it. This can be done in the SAP system by going to transaction SPAD (Spool Administration) and configuring the printer settings.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI, as older versions may have compatibility issues with certain printers.
  
  
  
  Restart SAP GUI:
  
  Sometimes, simply restarting the SAP GUI can resolve temporary issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to printer issues.
  Documentation: Refer to the SAP Help Portal for detailed documentation on printer configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the CBGL00753 error and successfully connect to the desired printer.