How To Fix CBGL00751 - Error occured when saving Windows printer assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 751

• Message text: Error occured when saving Windows printer assignment

What causes this issue?

An error occurred while assigning the Windows printers to the SAP spool
printers.
One reason for this could be a problem with the imported Windows
printers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Execute Customizing activity <DS:SIMG.EHS_GLM_PRINTERMAINT>Transfer and
Check Printers for Label Printing</> again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00751 - Error occured when saving Windows printer assignment ?

  The SAP error message CBGL00751, which states "Error occurred when saving Windows printer assignment," typically occurs when there is an issue with the configuration or assignment of printers in the SAP system, particularly when using Windows-based printing.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or in the Windows environment.
  Authorization Problems: The user may not have the necessary authorizations to save printer assignments.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  SAP GUI Issues: There could be issues with the SAP GUI version or its settings.
  Incorrect Printer Driver: The printer driver installed on the Windows machine may not be compatible with the printer or the SAP system.
  Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause this error.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
  Verify that the printer is set up as a Windows printer and that the correct device type is assigned.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to modify printer assignments. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  
  Test Network Connectivity:
  
  Ensure that the printer is reachable over the network. You can try pinging the printer's IP address from the SAP server or the client machine.
  
  
  
  Update SAP GUI:
  
  Make sure you are using the latest version of the SAP GUI. If not, consider updating it to the latest version.
  
  
  
  Check Printer Driver:
  
  Verify that the correct printer driver is installed on the Windows machine. If necessary, reinstall or update the printer driver.
  
  
  
  Restart SAP GUI and Printer:
  
  Sometimes, simply restarting the SAP GUI or the printer can resolve temporary glitches.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide patches or additional guidance for known issues.
  
  
  
  Consult with IT Support:
  
  If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team for further investigation.
  
  
  
  Related Information:
  
  Transaction SPAD: This transaction is used for printer administration in SAP. You can check the configuration of printers here.
  SAP Notes: Always check the SAP Support Portal for any specific notes related to this error message, as they may provide additional context or solutions.
  User Roles and Authorizations: Understanding the roles assigned to users can help in troubleshooting authorization-related issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the CBGL00751 error in SAP.